Privacy Policy

This Privacy Policy describes how VP Innovato Holdings LTD located at Poseidonos 4A, Aradippou, 7101, Larnaca, Cyprus collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.vpicervico.com or otherwise communicate with us. By using our website or purchasing our products, you consent to the practices described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

Information We Collect

We collect personal information that you provide directly. This includes first name, last name, email address, phone number, address, city, state or province, postal or ZIP code, and country. This information is used for order fulfillment, shipping, customer support, and communication related to your transactions. We collect technical information automatically when you visit the website. This includes IP address, browser type, device information, pages viewed, and interaction data. We use Google Analytics to measure website performance and usage. Google Analytics collects identifiers, device information, usage data, and interaction data. Payment information is collected and processed by Stripe. We do not store full payment card details. If you sign up for marketing emails, Mailchimp processes your email address and related data to deliver email communications.

Information We Obtain from Third Parties

We may obtain information from vendors and service providers. This includes:

• Website support providers
• Payment processors
• Email communication providers
• Analytics providers such as Google Analytics
• Advertising partners such as Google Ads and Meta Ads

We use remarketing technologies that use cookies and pixels to display advertising related to your browsing activity on our website. These services collect behavioral data that may be combined with information they already hold. Invisible reCAPTCHA is installed to protect the website from automated abuse. Google collects interaction and technical information. This is subject to Google’s Privacy Policy and Terms of Service. Any information obtained from third parties is treated according to this Privacy Policy.

How We Use Personal Information

We use personal information to process payments, fulfill orders, manage customer accounts, provide notifications related to purchases, returns, or exchanges, arrange shipping, and manage reviews. We use personal information for marketing and advertising, including sending email communications and showing advertisements on our website or other websites. We use personal information to detect and prevent fraud or security issues. We use personal information to provide customer support and improve our services.

We do not sell personal information.

GDPR Information

If you are located in the European Economic Area or the United Kingdom, you have rights to access your personal data, request correction, request deletion, request restriction of processing, object to processing, or request data portability. You may withdraw consent where processing is based on consent.

We process personal data based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests in operating and improving our services
• Consent for marketing, analytics, and certain cookies.

International Data Transfers

Your personal data may be transferred outside the EEA. We use safeguards such as Standard Contractual Clauses to ensure adequate protection.

CCPA and CPRA Information

If you are a California resident, you may request:

• Disclosure of the categories of personal information collected
• The purposes of collection
• The categories of third parties who receive personal information
• Access to specific personal information
• Correction of inaccurate personal information
• Deletion of personal information, subject to exceptions
• To opt out of sharing for cross contextual behavioral advertising

We do not sell personal information. Some advertising technologies may qualify as sharing under California law. You may request that we stop such sharing by contacting us.

We do not discriminate against users for exercising their rights.

Cookies and Tracking

Cookies and similar technologies support website functionality, analytics, and advertising. You may disable cookies through your browser, although certain features may be limited.

Data Retention

We retain personal information for the period necessary to fulfill the purposes described in this Privacy Policy. We may retain information longer when required by law.

Data Security

We use technical and organizational measures to protect personal information from unauthorized access or misuse. No method of transmission or storage is completely secure.

Children’s Privacy

The website is not intended for individuals under sixteen years old. We do not knowingly collect personal information from children.

Contact Information

For questions or to exercise your privacy rights, you may contact us:

• By email at info@vpicervico.com,
• Through https://vpicervico.com/contact-us,
• By phone at the number listed on our website.

Last updated: 21/12/2023